Jo-Anna came HIGHLY recommended from several people who I literally trust with my life, so I was not surprised at all when I finally had the opportunity to speak with her. The Yelp! reviews, the referrals, and her trial record all spoke for themselves, but her candor, patience, and professionalism were still greatly appreciated. From our first call to consistent emails, and clear communication were flawless. She is set up technologically to make every aspect of service seamless and convenient from payment to updates on case status, and more! If you or a family member, colleague, friend, neighbor or complete stranger find yourself in need of a Criminal Defense Attorney, please do yourself a favor and look no further. Jo-Anna genuinely cares about your experience and your outcome, and understands the impact the results can have on both your professional career and personal life. Thank you Ms. Nieves for everything!!