Customer Service Coordinator
Adriana Flores
BACKGROUND
- Client-Centric Expertise & Data-Driven Insight: Adriana combines years of client-facing experience with a talent for data analysis, honed during her time as a Workforce Management Analyst. Fluent in English and Spanish, she bridges cultural and linguistic gaps to deliver tailored solutions, using tools like CRM platforms and client feedback systems to enhance satisfaction and operational efficiency.
- Operational Excellence & Collaborative Problem-Solver: Adopt at optimizing workflows, Adriana leverages her background in the outsourcing industry to streamline processes and foster collaboration. Her ability to balance empathy with analytical rigor ensures clients receive both compassionate support and actionable results.
- Empathetic Relationship Builder: Known for her active listening and clear communication, Adriana prioritizes trust and professionalism in every interaction. She thrives on understanding client needs, ensuring they feel heard, valued, and confident in the firm’s commitment to their journey.
